Regal Fire Ltd, a company registered in England and Wales, whose registered office is at;

Gregory, Priestley, & Stewart,

Chartered Accountants,

123 Priestic Road,

Sutton-In-Ashfield,

Nottinghamshire,

NG171JB

Our company registration number is; 4546561
Our VAT registration number is; 598 3195 84


Our contact details are as follows:

Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Telephone: 0800 9 10 11 22

CANCELLATION AND RETURNS POLICY

1 If you wish to cancel your order:
(a) you can notify us by email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it before we have dispatched the goods to you; or
(b) where goods have already been dispatched to you, by returning goods to us in accordance with clause 4.2 below.
2 You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you.
3 Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required.
4 The rights to return the goods to us as referred to in clause 4.3 will not apply in the following circumstances: -
in the event that the product has been used

The provisions of this clause 4.4 do not affect your statutory rights.